> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactbutton.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnect a channel while retaining inbox history



## OpenAPI

````yaml /openapi.yaml delete /workspaces/{workspace}/channel-connections/{connection}
openapi: 3.1.0
info:
  title: Contact Button API
  version: 1.0.0-alpha.1
  description: >
    API-first management and public agent actions for Contact Buttons and
    button.contact pages.

    API v1 is the first public contract. Existing private legacy API and browser
    workflows remain supported.
  contact:
    name: Contact Button
    url: https://learn.contactbutton.com
servers:
  - url: https://api.contactbutton.com/v1
    description: Production (canonical)
  - url: https://app.contactbutton.com/v1
    description: Backwards-compatible application-domain alias
security:
  - bearerAuth: []
tags:
  - name: Onboarding
    description: Human-verified agent onboarding.
  - name: Workspaces
  - name: Team
  - name: Pages
  - name: Domains
  - name: Buttons
  - name: Forms
  - name: Surveys
  - name: Apps
  - name: Knowledge
  - name: Booking
  - name: Telephony
    description: >-
      Bring-your-own-Telnyx setup, call flows, phone numbers, and voice
      interactions.
  - name: Reviews
    description: >-
      Send consented review requests through workspace-owned email, SMS, and
      WhatsApp channels.
  - name: Commerce
  - name: Engagement inbox
  - name: Public actions
    description: Public, rate-limited actions that may require human confirmation.
paths:
  /workspaces/{workspace}/channel-connections/{connection}:
    parameters:
      - $ref: '#/components/parameters/WorkspaceId'
      - $ref: '#/components/parameters/ChannelConnectionId'
    delete:
      tags:
        - Engagement inbox
      summary: Disconnect a channel while retaining inbox history
      operationId: disconnectInboxChannel
      parameters:
        - $ref: '#/components/parameters/IdempotencyKey'
      responses:
        '204':
          description: Channel disconnected.
components:
  parameters:
    WorkspaceId:
      name: workspace
      in: path
      required: true
      schema:
        type: string
        format: uuid
    ChannelConnectionId:
      name: connection
      in: path
      required: true
      schema:
        type: string
        format: uuid
    IdempotencyKey:
      name: Idempotency-Key
      in: header
      required: false
      description: Stable 8–120 character key for safe mutation retries.
      schema:
        type: string
        minLength: 8
        maxLength: 120
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: Sanctum personal access token
      description: >
        A Contact Button scoped bearer key. Send `Authorization: Bearer
        <token>`.

        Token abilities are enforced independently of workspace membership; both
        checks must pass.

        OAuth 2.0 authorization-code flows are not currently available.
      x-contact-button-token-abilities:
        workspaces:read: Read workspaces, teams, domains, settings, and connections.
        workspaces:write: >-
          Create and manage workspaces, teams, domains, settings, and
          connections.
        content:read: Read buttons, forms, lists, pages, booking types, and knowledge.
        content:write: Create, update, publish, and remove content.
        engagements:read: >-
          Read submissions, subscribers, bookings, callbacks, calls, reviews,
          and conversations.
        engagements:manage: Reply to and manage engagement records.
        actions:request: Request protected actions that can still require human confirmation.

````

## Related topics

- [Contact Button webhooks](/guides/webhooks.md)
- [Queue channel reconciliation](/api-reference/engagement-inbox/queue-channel-reconciliation.md)
- [Update and resynchronize a channel connection](/api-reference/engagement-inbox/update-and-resynchronize-a-channel-connection.md)
- [Reply through a thread's selected channel](/api-reference/engagement-inbox/reply-through-a-threads-selected-channel.md)
- [List multichannel inbox connections](/api-reference/engagement-inbox/list-multichannel-inbox-connections.md)